Location: Holland, MI
Type of Employment: Full Time
GreenMark Equipment LLC., a John Deere dealership network in South Western Michigan and Northern Indiana, has been providing sales and service to farmers, commercial business, large property owners and homeowners. GreenMark Equipment has been built on quality products, competent employees, quality service and competitive prices.
Are you a technician with skid steer, excavator, or other compact construction equipment repair experience? If you answered yes, then we want you to apply!
Service Technicians are vital to our customers productivity. Problem solvers, customer-focused, and team players, Service Technicians are the reason customers come to us with their machines. That’s why GreenMark offers the following benefits and resources:
- Health insurance starts on your first day of employment
- 401k with company match
- Paid Holidays
- Paid Time Off
- Tool discounts
- Competitive wages
- Company paid uniforms
- Continued training through John Deere
- Advancement opportunities
- Employee discounts
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities
- Performs diagnostics and repairs on John Deere equipment and technology
- Mentors Service Technician Trainees and Service Technicians
- Conducts or supports customer clinics
- Performs diagnostics and repairs in the field as required
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products
Experience, Education, Skills and Knowledge
- Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
- Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
- Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
- Experience operating vehicles, tools, and equipment for diagnostic purposes
- Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- Must have an adequate toolset to perform job responsibilities
- High School Diploma, GED, or equivalent experience required; Associates degree preferred
- Valid driver’s license required
It's so much more than a job. It's a CAREER. And Technicians are THE John Deere DIFFERENCE
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