Parts Manager - Athens, MI

Location: Athens, MI
Type of Employment: Full Time

GreenMark Equipment LLC., a John Deere dealership network in South Western Michigan and Northern Indiana, has been providing sales and service to farmers, commercial business, large property owners and homeowners. GreenMark Equipment, has been built on quality products, competent employees, quality service and competitive prices.

Are you a motivating leader who enjoys managing others? Do you have experience selling parts and services to meet customer needs and while providing great customer service? If you answered YES than we want YOU to apply!

Parts Managers are critical to ensuring that customers have a great experience at GreenMark that will keep them coming back. That is why GreenMark offers the following benefits:

  • Health insurance starts on your first day of employment
  • 401k with company match
  • Paid Holidays
  • Paid Time Off
  • Competitive wages
  • Company paid uniforms
  • Continued training through John Deere
  • Advancement opportunities
  • Employee discounts

Purpose

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.

Responsibilities

  • Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
  • Promotes and merchandises parts and accessories in conjunction with other store locations
  • Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
  • Submits all parts warranty and return claims within the required time frame to receive maximum credit
  • Maximizes use of all order discount programs to achieve management stock order goals
  • Ensures all department tools, equipment and vehicles are in good working order
  • Manages recruiting, staffing and employee development activities for employees reporting to this position

Experience, Education, Skills and Knowledge

  • 1+ years experience in Parts Department operations
  • Experience leading others
  • Basic understanding of financial principles relative to Parts Department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience

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