Location: Kent City, MI, Union, MI
Type of Employment: Full Time
GreenMark Equipment LLC., a John Deere dealership network in South Western Michigan and Northern Indiana, has been providing sales and service to farmers, commercial business, large property owners and homeowners. GreenMark Equipment, has been built on quality products, competent employees, quality service and competitive prices.
Do you have experience selling parts and services to meet customer needs, while providing great customer service? If you answered YES than we want YOU to apply!
Parts Specialist team members are critical to ensuring that customers have a great experience at GreenMark that will keep them coming back. That is why GreenMark offers the following benefits:
- Health insurance starts on your first day of employment
- 401k with company match
- Paid Holidays
- Paid Time Off
- Competitive wages
- Company paid uniforms
- Continued training through John Deere
- Advancement opportunities
- Employee discounts
Purpose
This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.
Responsibilities
- Providing excellent customer service to service department, counter & phone customers
- Provides recommendation for sales of additional related or needed parts or accessories
- Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
- Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Assists in keeping parts department clean and orderly
- Routinely lifts items weighing up to 50lbs
Experience, Education, Skills and Knowledge
- High School diploma or equivalent experience
- Experience connecting with customers, maintain professional image, establish rapport
- Demonstrated basic understanding of the selling processes
- Demonstrated ability to manage multiple projects simultaneously with a degree of independence
- Experience using standard desktop load applications such as Microsoft Office and internet applications
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