posted
on Saturday, March 21, 2020
in
Dealer News
At this time our showrooms and parts counters are open and our employees ready to serve you. When possible, we are encouraging customers to consider doing business with us remotely to ensure your safety as well as the safety of our employees. You can call in your parts orders, look up and order your parts online via our portal and also schedule service for your equipment by accessing the tools referenced below via our website.
When you are at our store, we asking you to maintain the safe boundaries (6’ apart from other people) that have been recommended by the CDC and other well informed health care providers.
The GreenMark Portal
From the main landing page of the GreenMark website you can click on the following link for access to the GreenMark Portal / E-Services tool (http://www.greenmarkequipment.com/portal/). You can sign up today for access to this valuable resource that is available to you 24 hours a day. You can look up parts, check inventory at all GreenMark locations and send us your order online. You can pick-up these parts at any of our locations, we can also send them to one of our parts drops or set them outside our front door for pick at your convenience.
Parts Phone In:
Many of you already regularly interact with our parts personnel by calling in to request parts and coming in to pick them up. Rather than physically coming into the store, an additional option includes the possibility of leaving your parts outside the front door or we would also be more than happy to bring them out to your vehicle as well.
Parts Drops:
We provide options for free delivery of parts to locations throughout our trade area. Simply call your nearest GreenMark store to place your parts order and we can send them to a parts drop nearest to you. Parts drop locations can be found on our website by accessing the Parts Tab and clicking on the following link Parts Drop Locations (http://www.greenmarkequipment.com/parts/parts-drop-locations/), Be sure to review the addresses and map located toward the bottom of the web page.
Service Scheduling:
Our service departments are also open for business and working hard to help everyone get ready for the spring season including onsite agricultural service calls. As we all try to limit personal interactions, please remember you can schedule service over the phone, on our website by clicking the following link Service Requests (www.greenmarkequipment.com/service/request-service/)
We also offer options for you to drop off and pickup without entering our facilities as well as our traditional pickup and delivery services.
Schedule online
